Code of Business Conduct & Ethics
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Conducting business in an honest, fair and legal manner is a fundamental guiding principle in Mediclinic, which is actively endorsed by the Board and management, ensuring that the highest ethical standards are maintained in all stakeholder dealings.
Our Code of Business Conduct and Ethics provides a framework for directors and employees of the required standards of business conduct and ethics. We offer anonymous toll-free ethics line across the Group, which is managed by an independent service provider, for the reporting of any misconduct. This ensures that each call is treated with the utmost confidentiality. The service is available in South Africa and the United Arab Emirates on a 24-hour basis to all employees and external stakeholders. Regular feedback is received via the system and all complaints are investigated according to a set protocol.
The Group’s Anti-bribery Policy supports its commitment to ensure compliance with all anti-bribery and corruption legislation and regulations.