Code of Business Conduct & Ethics
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Conducting business in an honest, fair and legal manner is a fundamental guiding principle in Mediclinic, which is actively endorsed by the Board and management, ensuring that the highest ethical standards are maintained in all our dealings with stakeholders.
Our Code of Business Conduct and Ethics provides a framework for directors and employees within the Mediclinic Group of the standards of business conduct and ethics that is required of them.
The Group offers an anonymous toll-free Ethics Line for the reporting of any misconduct and is managed by an independent service provider, which ensures that each call will be treated with the utmost confidentiality. The service is available in South Africa and the UAE on a 24-hour basis to all staff and external stakeholders. Regular feedback is received via the system and all complaints are investigated according to a set protocol.
Our Anti-bribery Policy supports this commitment to ensure compliance with all anti-bribery and corruption laws and regulations.