2020 Clinical Services Report
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Mediclinic provides a wide range of clinical services across its divisions, including outpatient consultation services and pre-hospital emergency services, hospital-based emergency centres, day case surgery, acute care inpatient services, and highly specialised services. Support services include laboratory, radiology, and nuclear medicine.
Mediclinic strives to ensure that the clinical services provided throughout the organisation are efficient, effective, appropriate, evidence-based and in line with modern technological advances. This is approached by way of clinical governance, clinical information management and clinical services development. Clinical governance focuses on ensuring patient safety and quality improvement.
Clinical information management enables clinical performance measurement and deals with systems that support the clinical care process at hospital level, including electronic patient records. Clinical services development deals with developing new coordinated care models; investigating new services lines; and keeping abreast of technological developments.
Clinical services that provide efficient, effective and safe patient care of the highest standard are key to Mediclinic’s business model. With effective clinical leadership structures; a strong focus on patient safety; and an integrated approach to delivering care, Mediclinic is well positioned to provide excellent value to patients well into the future.
A clinical services report is published annually with the annual report. The latest issue is available below. Please visit the Investor Relations for previous reports.